# contact

get in touch

A person reads these. Not a queue, not a bot.

a problem with an order

Email hello@wearz.com and include:

• your order number
• what is wrong, in a sentence
• a photo, if it is a print or quality problem — this is what actually gets it replaced, and it is required for a claim

Quality problems and lost parcels have a 30-day window from delivery (why), so send it sooner rather than later.

anything else

Same address. Design ideas, a slogan we got technically wrong, a bug on this site — all welcome. Getting a reference wrong is the one thing that would genuinely embarrass us, so corrections are a favour, not a complaint.